Contacts
Working time support
We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.
Most of the answers to your questions, we gathered at the FAQ page
We reply to over 90% of your email enquiries within 1 hour.
Questions related to the processing of orders: order@cosmostore.org
Cooperation proposals: advert@cosmostore.org
Opening office times
Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed
This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.
Our warehouseWe have warehouse in Hong Kong. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you. |
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Our publications
Top Working Ways to Deal with Post-COVID Hair Loss
Suffering from hair shedding after Covid? You’re not alone in this battle. Learn how to improve your hair with supplements and hair healing products.
Seven Steps To A Flawless Christmas Makeup
Christmas day is the busiest period of the whole year. With the never-ending fuss, it seems almost impossible to look radiant from dusk till dawn. However, the magic is possible if follow the steps of our easy checklist.
Living with Dry Hair: Solutions For Most Common Issues
Dryness of hair can be a true nightmare. It requires more than just regular cleaning and cutting. Want to build a healthy routine for dry hair? Check our guide!